The Fundmetric team has helped our organization move into the 21st century in terms of utilizing predictive and prescriptive analytics driven by machine learning/AI. Their team of data scientists led by Dr. Greg Lee, were instrumental in helping us make better predictions on our annual donors including helping us raise over a significant amount of our $1.3M campaign for our BeaversCare initiative. We've taken advantage of many of the team's offerings including their gift forms, email system, predictive recommendations (individuals and donation amounts), and even variable data videos. We would never be as far along if we had gone it on our own. The Fundmetric team is an extension of my staff!

We recognized the value that an AI-enabled predictive tool added to our established processes for prospect identification, portfolio development, and segmentation. Still, we needed to build cross-functional buy-in and adoption across other areas of the fundraising division to receive the highest impact. The Fundmetric team was willing to work at our pace, offer best practices, address reservations, and provide hands-on assistance throughout the proof-of-concept phases. And yes, there were multiple proofs-of-concept developed because sometimes that is what we needed to move our projects forward. You don't find that kind of dedication from most vendors. Throughout our relationship with Fundmetric, they have been there to listen to our needs and provide any level of support required to be successful. Their focus remains on improving our fundraising capabilities by providing better insights to our donors and friends and guiding our engagement opportunities.

It feels like a partnership, not a client and vendor situation. They are genuinely invested in what we are trying to accomplish and it shows.