Fulcrum has been a great addition to our operation. We were struggling with other MRP systems and Fulcrum has been able to close the gaps that were present. The support and onboarding can't be beat. Fulcrum sets up meeting with designers and engineers on their team to identify issues that we are experiencing and actually implement changes.

What stands out most to me is how seamlessly all my company data is connected, from Sales and Production to Quality, Accounting, and everything in between. I absolutely love the interface—it feels modern, fresh, and is intuitive on so many levels. One of my favorite aspects is that I hardly need to use Excel anymore; the data I once managed there is now far more accessible. It's also impressive how quickly new employees can get up to speed, as the system is so user-friendly that they can integrate into the ecosystem almost instantly. I appreciate how it tracks and analyzes both time and expenses, and I now have a seamless way to store and manage certifications. Most importantly, I love that this product is still evolving, with its best days yet to come. It has already become a transformative, foundational tool for running nearly every aspect of my business, enabling me not only to manage data but also to gain deeper insights into areas I previously lacked the organization to address. With their ongoing development plans and focus on AI, I believe these tools and systems are poised to reach even greater heights.

We have been using Fulcrum ERP for approximately 18 months in our aerospace manufacturing environment, and the experience has been very positive overall. Fulcrum provided us with a dedicated onboarding integration specialist who guided us through the setup process. This individual was not only highly knowledgeable about the software, but also flexible and open-minded in helping us align Fulcrum with our aerospace-specific requirements. That willingness to adapt was critical in ensuring that we could maximize the system’s potential from the start. Fulcrum stands out as a job shop ERP system designed with manufacturers in mind. One of the strengths of the platform is that it allows customers to either build their processes from scratch or migrate data from an existing ERP system. The software itself is robust, intuitive, and comprehensive, covering a wide range of functions needed to run a manufacturing operation efficiently. While Fulcrum cannot customize every feature for each individual customer, they actively listen to client feedback and often incorporate widely requested changes into future updates. Compared to other ERP systems we’ve used, Fulcrum demonstrates a clear commitment to leveraging new technology and adapting to industry changes. After the onboarding phase, Fulcrum transitions customers to a dedicated customer service representative. This continuity has been refreshing — it’s much more efficient to have a consistent point of contact rather than working with a different support agent every time. Both the onboarding team and the ongoing support staff have been knowledgeable, professional, and responsive. Fulcrum has proven to be one of the most forward-thinking and comprehensive ERP platforms we have worked with. However, as with any ERP investment, success depends heavily on the effort put in by the customer. Clean data and thorough employee training are essential. I cannot overstate the importance of working closely with the onboarding specialist to ensure the system is configured correctly and that your team understands how to use its tools to their fullest potential. Fulcrum has exceeded our expectations as a modern ERP solution for manufacturers. Their commitment to technology, customer input, and professional support make them stand out in a crowded field. We would recommend Fulcrum to other manufacturers seeking a flexible, evolving, and customer-focused ERP system.