I think the best thing about Fulcrum is its overall simplicity and layout, as well as frequent feature updates and support. At times this simplicity can be limiting, but the team is pretty good about taking in recommendations, and updates are both regular and useful! Having a specific onboarding team member there by your side during implementation and then a success manager to help with questions after the fact is amazing, and easily the best part of Fulcrum when compared to other MRPs which just leave you to figure it out yourself.

This is one of the most Secure ERPs under Cloud which let their user can track production and chart format report which is simple and gives a data point for your reporting and considering the next step.

We have been implementing and using Fulcrum at our manufacturing firm in New Zealand since December 2020. Our company has a headcount of 25, half spread across sales, marketing, engineering and admin, and the remainder as production team members working on the shop floor. We’ve doubled our headcount in the last 12 months, and are looking for tools to help us scale more rapidly. We believe that looking back in 5 years from now, Fulcrum may well be the tool that had the biggest effect on our growth. The launch team that we were paired with from day one of our implementation were instrumental in our successful launch. We had weekly video calls with them to help us understand the basics, they answered our myriad of questions and they helped us with preparing the data we needed to get Fulcrum live, but it’s also fair to say the implementation did take us a lot longer than first anticipated. A lot of these delays came down to the data set that we had. Our BOM’s were lacking clarity, and the process of getting the data into Fulcrum was not very streamlined. More details about this are in the section below. We rolled out a staged launch of Fulcrum in our business, with key components being switched over from the outgoing systems over the course of around 6 months. First Inventory management, then Jobs, and then lastly the Job Tracking component that is utilised on the shop floor by our production team members. We also had to complete a full stocktake on the day Job Tracking went live, to ensure the system had all the right information for scheduling. We are still getting our team completely up and running on Fulcrum’s automated schedule, but once we do, we believe that the superhuman knowledge of the Scheduler understanding every product, sub-component, machine, operation, staff member, inventory level, lead time and many more data points will allow us to scale our manufacturing at a rate not possible via anything else we’ve seen in the market.