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Frame

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25 reviews
  • 2 profiles
  • 4 categories
Average star rating
4.5
Serving customers since
2016
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Frame AI

22 reviews

Frame AI enables enterprises to turn dormant unstructured data into a competitive advantage, by continuously surfacing opportunities to increase customer value and decrease operational costs.

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Frame

3 reviews

In a Nutshell: 📱Frame comes with 5 apps: Notes, Tasks, Wiki, Whiteboard and Goals ⚡Our design principles are: Minimalism: we go back to the core of what you need in each app (think Apple Note or Medium.com) Interoperability: seamlessly refer docs across apps (e.g., insert a link to a note from the whiteboard) Collaboration: co-create in real-time docs in every app 🚀 Frame comes packed with super-powers: Cross-apps search (Cmd-K bar): search content across all apps & team members Templates: leverage powerful templates for any department and apps (e.g., a sprint review template for PMs on the whiteboard app) AI magic: from automatic labeling of docs to summarizing any text - we got you covered Blazing fast: Lightning-fast navigation using shortcuts for the ultimate Superhuman-like experience Advanced filters: easily retrieve docs with a unified labeling system across apps (e.g., find my notes and whiteboard docs created by John or Adam, last month with the label ‘Fundraising’) Real-time co-creation: co-create docs in any app in real-time with your teammates 🙌 Our Vision: Frame’s vision is to create a unified way of working across the company. We value minimalism and a unified interface, ala MacOS. Our long-term vision is to create a one-stop shop for your team so they can access any business data from Frame and get business insights.

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Verified User in Computer Software
UC
Verified User in Computer Software
11/25/2020
Validated Reviewer
Verified Current User
Review source: Organic

Working with Frame has been helpful, logging all communication and identifying issues, wins, etc.

I like being able to see how much time we spend chatting in slack, as well as the teams/agents who are most active. Also, the frame team we work with are great. They're knowledgable and helpful with our use cases.
Verified User in Computer & Network Security
UC
Verified User in Computer & Network Security
11/16/2020
Validated Reviewer
Verified Current User
Review source: Organic

Frame.ai is extremely dependable and will go out of their way to provide what is requested.

Frame.ai not only provides us with what we request, they go above and beyond and treat us as a priority. George, Robbie and team are wonderful to partner with.
Marc C.
MC
Marc C.
Founder and CTO. Replicated.com
10/15/2020
Validated Reviewer
Verified Current User
Review source: Organic

Frame AI has been perfect for the way we wanted to handle high touch, white glove support

For us, the alternative to Frame would be a ticketing system (Zendesk, etc). We want the features of the ticketing system such as escalation and reporting, but we don't want to lose the personal feeling of support. Frame's ability to offer escalation and reporting while remaining completely out of the customer experience and only be present in our support engineer view was the selling point for us.

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HQ Location:
New York, New York

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@frame

What is Frame?

Frame is a company that offers a platform designed to transform customer communications into actionable insights. By leveraging machine learning and AI, Frame analyzes conversations from various channels to help businesses understand customer needs, improve service, and drive growth. The service focuses on enhancing customer experience by providing tools that assist in managing, analyzing, and reporting on customer interactions.

Details

Year Founded
2016
Website
frame.ai