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Fortifi

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11 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
Serving customers since
2014
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Fortifi Reviews

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FV
Falke V.
12/26/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Centralized CRM with Easy Setup, Pricing a Drawback

I use Fortifi for Customer Relationship Management and appreciate the consolidation of all features into one platform. The centralized customer-data and accessibility to all customer interactions help us offer personalized service to our customers. I like how Fortifi provides a clear overview of all customer-related issues, manages support tickets, and lets us see data like customer interactions and concerns at a glance. The setup was very easy and smooth, and it's very user-friendly.
Callum C.
CC
Callum C.
Azure Support Engineer at Peel L&P
09/26/2022
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

We use Fortifi to help me an my team meet our SLAs for IT

I like how the SLAs are configurable and that we can change them to be what we want them to and that the SLAs are set in stone with the time requirements that we need to meet.
Jay-mar W.
JW
Jay-mar W.
08/30/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

My Fortifi Review

Fortifi is an easy to use platform. Everything is on one platform. You are to access customers' accounts while on a live interaction using the one system. They also have ticket servics

About

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HQ Location:
Fareham, Hampshire

Social

@fortificloud

What is Fortifi?

Fortifi is a comprehensive business management platform designed to streamline operations and enhance productivity across various aspects of a company. Offering a suite of tools, including marketing automation, helpdesk, CRM, and billing systems, Fortifi helps businesses manage their customer relationships, support services, and financial transactions all from a single interface. The platform aims to provide businesses with the automation and data analytics they need to optimize their processes and drive growth. By integrating multiple functions into one solution, Fortifi reduces the need for multiple software subscriptions, making it a cost-effective choice for businesses looking to manage their operations efficiently. Learn more at https://fortifi.io/.

Details

Year Founded
2014
Website
fortifi.io