The system gives us clear visibility into the factors that are deciding the customer's risk level (High, Medium or Low) which allows us to do a thorough assessment and investigation. In comparison to our previous AML system that operated on a one-day delay (D-1) to assess and tag risk levels, Flagright benefits us with a real-time calculation of risk scoring, ensuring accuracy and relevance. Additionally, the total risk score advised by Flagright is well-structured and logically derived. One of the most useful features is the ability to extract the required targeted customers for us to do the in-depth due diligence and monitoring analysis.

I find Flagright intuitive and user-friendly, offering a simple and clear platform that consolidates several features effectively to create an outstanding transaction monitoring (TM) system. One of the standout features for me is the ability to simulate rules, which allows us to evaluate and comprehend the impact of these rules before they go live. This feature not only enhances our resource planning efficiency but also supports well-informed decision-making. Additionally, the support from Povilas and the Flagright team is exceptional. Any small issues we encounter with rule functions or the user interface are promptly addressed, with Povilas demonstrating excellent responsiveness and knowledge. He is always willing to help, and if he's unsure of something, he quickly engages the internal teams for support. The setup process was documented and explained clearly, making the transition smooth, and any challenges were quickly met with support from the Flagright team. Overall, this high level of support ensures a reliable and effective collaboration, bolstering the platform's value.

The API based integration and real time data seeding made the integration process smooth and efficient. Their API documentation is comprehensive enough to integrate APIs independently, without needing their technical support. Although, they were also available for support during the integration process.