I like that Firetiger has significantly helped in reducing the time spent working with tooling to access metrics and logs. It's beneficial because I can ask questions like why a service is down and get pretty accurate answers fairly quickly. The investigate feature is particularly useful; it's a simple chat prompt that integrates all areas I've mentioned, helping to determine the root cause of problems. We also use it for researching and debugging software, not just in production. Additionally, we use the agents feature to proactively understand system components and changes. Firetiger has several integrations, like with PagerDuty, Linear, Sentry, and Slack, which we are taking advantage of. Getting log and metric data ingested was relatively easy, making the initial setup very manageable. Overall, I'd probably rate it a 10 for its usefulness and recommend people try it.

I like Firetiger because it fits into our software engineering workflow as one of the final steps before we can consider a change safe to have been landed. It does post-deploy checking and monitoring, which are tasks that usually a human does after trying to get a change out into production. These tasks can be tedious and uninteresting, where you have to sit there and watch a bunch of metrics to make sure they're good. Firetiger has been super helpful in that part of the workflow for our engineering process. The initial setup for Firetiger seemed pretty straightforward with the integration connection flows, and the product dashboard is very intuitive and easier to navigate.