FireHydrant
143 reviews
- 1 profiles
- 2 categories
Average star rating
4.5
Serving customers since
2018
FireHydrant Reviews
BW
Becky W.
Customer Experience | Operations | Leadership | Culture ChampionManaging Incidents with Blameless
Blameless allows us to manage incidents with ease. The integrations with slack and PagerDuty drives quick notifications to the broader team which has significantly reduced our time to identify and time to resolution.
Our newest Customer Support Manager has been great! In her first week, she was able to correct the issues we were facing with the UI and has provided solid communication as we work together to identify how Blameless can help us achieve our 2024 goals.
AG
Asaf G.
The best solution for incident management software
Very easy to use, works natively with Slack/Teams, and many other integrations.
Very customizable and can be easily tailored to each company's specific needs
Very easy and straightforward implementation process
Customer Support/Account Managers are top notch, and the company as a whole is "client friendly" and open to suggestions/improvements.
SH
Sam H.
Minimizes Stress, Maximizes Productivity
Firehydrant has filled nearly every cap that we experienced in the past with incident management. From day one transitioning to FireHydrant, they have proved to be a great investment and improvement over our previous product. Firehydrant has freed my team to spend time on improving processes rather than fighting the incident process itself.
About
What is FireHydrant?
FireHydrant is a leading incident management platform designed to help engineering teams respond to and resolve incidents efficiently. The platform offers tools for documentation, communication, and automation, enabling teams to streamline their incident response processes and improve overall reliability. With features such as post-incident analysis and real-time collaboration, FireHydrant aims to enhance operational resilience and support organizations in maintaining high service standards. For more information, visit their website at https://firehydrant.com.
Details
Year Founded
2018
Website
firehydrant.com