It removed a chore I was bad at sticking with. I don’t think about renaming and sorting most days, and when I open Drive, things are usually where I expect them.

Simplicity, assistance and clarity. As a brand new business owner, overwhelmed with paperwork from the sale, that inherited from my predecessor and staying on top of what came in, Filently really helped me at a point where I was drowning. Customer service and support was impeccable too

The customer support is hands-down some of the best I have ever experienced. I ran into an issue where I uploaded nearly 2,000 files with the wrong naming settings. Even after I deleted them from my Google Drive to try again, the system's duplicate protection kept skipping them. I reached out to support, and Valentin jumped into the chat right away. He pinpointed the issue, cleared out the old records from their database within minutes, and got me completely back on track. To top it off, he even credited me back 1,750 credits as a gesture of goodwill. You rarely see this level of human, helpful service anymore.