I really like the “Ask Fellow” feature—it’s the best.

I really love that Fellow has an AI notetaker feature. It saves me a lot of time because I have one-on-one meetings with many different customers and need to take notes within each meeting to later add to our system. The AI notetaker takes care of the meeting notes, which I can just copy and paste into our system. I also appreciate that it provides a space for me to take my own notes outside from the AI generated feature and keep them organized. It connects to my Google Calendar, so I have everything I need in one spot. I enjoy how it records everything and gives me a list of action items, which are extremely helpful in managing my to-do list and ensuring I don't miss anything and can follow up on the discussed deliverables in each meeting. Having that backup ensures I keep my customers happy. Additionally, the initial setup of Fellow was super easy. The Fellow team was really kind and offered extra support, coming into one of our staff meetings to walk us through how to utilize Fellow, which made us feel comfortable with the tool.

The support, they are super responsive and in the rare case there is an issue, they always respond with an answer.