Feedbackly provides highly detailed analysis and segmentation of the data based on several parameters: and the most useful of them all - emotion! This allows of a highly focused analysis of small changes.

Engaging surveys, key performance indicators, net promoter scores, customer journey analytics, and root-cause analysis will give you the answers you need to the questions about your customers' behavior and emotions and the factors that drive your sales.

Feedbackly is a great customer feedback tool! It's super easy-to-use and very user friendly (in my opinion). If I had to select the best feature about Feedbackly it would be related to their analytics & survey tools. You can create a surve instantly & have it sent out through a variety of channels. The price is great for small business owners & has ALL of the features that you need compared to other feedback softwares. I personally recommend Feedbackly to any business owner that is looking to scale up & manage their clients more efficiently.