I like Fazeshift's ability to immediately send out invoices and statements with cohorts, along with its feature for direct customer interaction via email and text. I also find the conversation hub valuable because it allows me to have direct conversations with customers about balances and disputes, which are attached to the relevant invoice instead of being mixed up in my personal work email. This separation makes it easier to manage communications related to invoices.

What I like most about Fazeshift is its ability to bring the majority of the information I need into one centralized location. It allows me to easily access invoices, Excel statements, and detailed tables of past-due invoices, including consultant names, PO numbers, billing dates, and other important account information. Having all of this information organized in one place makes it much easier for me to quickly access what I need and provide accurate, detailed information to my clients in a timely manner. I also really like how Fazeshift keeps track of my email communications with clients. Over time, the AI learns from our previous email conversations and communication style, which allows it to generate relevant responses directly within the email. This saves me time when responding to clients while still allowing me to review and personalize the response before sending it.

I really like how Fazeshift makes applying payments easier and more accurate, especially with large ACH payments that cover over 100 invoices at a time. The cash application feature is a huge help, and automatically writing weekly emails to customers with their account statements is super useful for collections.