The cash application module of Fazeshift has been very helpful to our accounts receivable team. It reviews emails, bank documents, and our ERP to match payments to invoices. It then creates payments in the ERP and, most of the time, applies them to the invoices without our intervention. This has saved us a ton of time entering manual transactions. Fazeshift also sends all of our dunning emails and statements. The statements from our ERP were poor, and we were manually emailing customers. We were surprised when we received many more customer responses as soon as Fazeshift started sending these communications. The team at Fazeshift has really listened to our concerns and suggestions and implemented many of them.

I like that Fazeshift pulls information from multiple systems into one space. It helps us find client information and account balances quickly, monitor accounts, and handle collections and follow-ups more efficiently. I also like seeing data in more real time. I can draft emails, pull in different variables, and attach statements and invoice copies very quickly. That helps us send emails faster and means I don’t have to do as much manual work.

Ready to submit bucket. When it finds the remit, creates the application, confirms all amounts match, and all I have to do is hit submit. Pricing is great. Integration was expedient and our FS account support folks are great.