AI insights & multilingual capabilities.

The mix between benchmarks for events, and working in partnership to discover and understand trends with bespoke reports

The Explori team is a core strength of my relationship with Explori - from general customer support to partnering with us to fundamentally change how we approach customer listening in our business, we've had, and continue to have, a great and transparrent dialogue on how we can change as a business, as well as use these learnings to help Explori too. Generally, the ability for YoY comparisons and custom dashboards is a great feature and relatively easy to use when trying to slice across multiple events and portfolios at one time. The pro-insight and persona-level reports and presentations hold great utility for us to enact change at both the event level and the regional level. Being able to view the sentiment of our customer's is invaluable and the flexibility for Explori to change how they approach these reports to improve their utility has been very much appreciated.