Evidwell is supported housing CRM and management software built for UK providers of supported housing, supported living and exempt accommodation. It brings resident support, property compliance, Housing Benefit and evidence reporting into one connected system, so teams record the work once and managers can see what is happening without chasing spreadsheets.
Support workers record key-work sessions on a phone, linked to each resident’s needs assessment and support plan goals. Managers see overdue reviews, weak notes, expiring certificates, incidents and Housing Benefit shortfalls on one dashboard. Directors get occupancy, income at risk and compliance across every scheme.
Evidwell helps providers answer council exempt accommodation reviews and prepare for the National Supported Housing Standards and licensing. Pricing is per resident, with unlimited staff accounts on every plan, and guided implementation includes data migration and training.
Key features (to tick or list)
Referrals, needs assessments and support plans
Mobile support session recording
Safeguarding and incident management
Property, room and certificate compliance with expiry alerts
Housing Benefit tracking and payment reconciliation
Digital licence agreements and documents
Move-on planning and outcomes
Evidence packs and reports for councils, commissioners and boards
Role-based access, audit trail and separate data for each organisation
Other fields
Target customers: UK supported housing providers, CICs, charities, housing associations and managing agents running exempt or specified accommodation.
Pricing: from £399/month (Essential, up to 50 residents), £699/month (Growth, 51–150 residents), Enterprise on request. Billed per resident, with unlimited users.
Deployment: cloud, web-based (desktop and mobile browser).
Support: email (support@evidwelltech.com) and guided onboarding.
Categories to choose: Housing Management, Case Management, Social Services, Compliance Management.
