The Service Design Award, established by the Service Design Network (SDN), is the leading international accolade recognising excellence in service design. Our mission is to elevate the impact of service design globally and celebrate outstanding work from professionals and students across sectors. We previously used a mix of different platforms to manage our awards—from online forms to file-sharing and manual jury coordination. While functional, these tools lacked integration and scalability. Choosing Evalato was the best decision we made—it brought everything together in one seamless system. We especially value Evalato’s custom evaluation criteria, user-friendly entry forms, and clear communication tools. These features have streamlined our entire workflow, allowing us to deliver a professional and engaging experience for participants and judges alike. Since using Evalato, we’ve: - Saved over 60% in admin time - Reduced technical support needs from participants - Improved jury feedback and evaluation speed - Increased overall satisfaction from both applicants and reviewers We’re genuinely impressed with Evalato and couldn’t be happier with the results. It’s made our award process more professional, efficient, and enjoyable for everyone involved. On top of that, the customer support has been exceptional—fast, friendly, and always helpful.

We conducted extensive testing and research before moving forward with Evalato, and I can confidently confirm that the platform is incredibly user-friendly, simple (which I love), and well-organized. The features are impressive, and I’m optimistic that this will be a great solution for our award submissions, abstract collection, and scoring. Additionally, I appreciate the transparent and fair pricing. The customer support has been phenomenal as well.

The ease of use and good customer support