Evalato is incredibly easy to use and highly customizable. We've been running multiple awards programs through the platform for several years, and it has streamlined every part of the process - from application collection to judging and final results. The interface is clean, intuitive, and user-friendly for both our team and our evaluators. We especially appreciate how flexible it is; we can easily tailor each program to different formats and requirements.

Evalato is much easier to use than other platforms we’ve tried. It’s incredibly user-friendly for both applicants and administrators, making the entire awards process seamless. The intuitive interface and time-saving features really stand out. Their customer service is also outstanding – responsive and proactive. A special thanks to Katie Todorova, whose ongoing hands-on support has been brilliant. She’s always reactive, quick to help, and we honestly can’t thank her enough for the continued guidance and problem-solving.

The Service Design Award, established by the Service Design Network (SDN), is the leading international accolade recognising excellence in service design. Our mission is to elevate the impact of service design globally and celebrate outstanding work from professionals and students across sectors. We previously used a mix of different platforms to manage our awards—from online forms to file-sharing and manual jury coordination. While functional, these tools lacked integration and scalability. Choosing Evalato was the best decision we made—it brought everything together in one seamless system. We especially value Evalato’s custom evaluation criteria, user-friendly entry forms, and clear communication tools. These features have streamlined our entire workflow, allowing us to deliver a professional and engaging experience for participants and judges alike. Since using Evalato, we’ve: - Saved over 60% in admin time - Reduced technical support needs from participants - Improved jury feedback and evaluation speed - Increased overall satisfaction from both applicants and reviewers We’re genuinely impressed with Evalato and couldn’t be happier with the results. It’s made our award process more professional, efficient, and enjoyable for everyone involved. On top of that, the customer support has been exceptional—fast, friendly, and always helpful.