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Eudata

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8 reviews
  • 3 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2006

Profile Name

Star Rating

4
4
0
0
0

Eudata Reviews

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Profile Name
Star Rating
4
4
0
0
0
Verified User in Computer Software
UC
Verified User in Computer Software
08/06/2024
Validated Reviewer
Review source: Organic Review from User Profile

Human-like Interaction

It allows us to focus on more complex, value-added transactions. Automating routine tasks and reducing operational costs.
AA
Ashraf A.
07/04/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Deflecting simple customer inquiries

It smoothly connected to our current CRM and ticketing tool, and of course, the training of the AI was fairly simple. The idea of Convy AI for simple customer management questions appealed to me.
MJ
Markova J.
07/03/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Help us to focus on more profound problems

In on time, I was able to train and launch a bare essentials chatbot designed to answer common customer questions. It is easy to navigate and it is not very complicated, regardless of one’s level of computer knowledge.

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HQ Location:
Milan, IT

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What is Eudata?

Eudata is a technology company that specializes in customer engagement solutions. They offer a range of products and services designed to enhance the interaction between businesses and their customers. Eudata's offerings include digital contact center solutions, AI-driven chatbots, and omnichannel communication platforms that aim to streamline customer service operations and improve customer experience. Their solutions are tailored to various industries to help organizations effectively manage and optimize their customer interactions across multiple channels.

Details

Year Founded
2006
Website
eudata.com