I love the code-free customization for every workflow in EspoCRM. It's amazing how intuitive and easy it is to create custom pipeline stages, entities, and fields without needing a developer. The ability for non-technical users to build fully custom workflows quickly is a huge advantage for us. The automated workflows and triggers are also great for eliminating repetitive tasks, which is really helpful. I appreciate being able to design role-based dashboards and views with drag-and-drop ease. The initial setup was surprisingly accessible and balanced well between immediate functionality and early customization options without needing any code.

What I like best about EspoCRM is its flexibility and customizability.

The platform provides a wide range of functionality that can solve many business problems. There are extensions and add-ons for more efficient work. There is a free trial period.