I like using Esper for organizing over 100 devices by groups, which is very helpful. The device blueprints with preset configurations are quite nice and simplify setups. I also appreciate the Managed Configurations as they let us authenticate devices remotely without needing staff credentials. Additionally, the API integration allowing us to have health checks on our own panel is really beneficial. The initial setup of Esper was easy enough, and their support and sales team is fantastic, which adds to the positive experience.

I like how easy it is to use Esper and how easy it is to update the blueprint and do app updates. With other MDMs, it was really painful to go in and do app updates or changes to settings, and it wasn't really clear how that worked. Esper makes it really easy to just go update the blueprint really quickly and then do a converge. The initial setup was pretty easy. I didn't have any difficulties with it. It was easy to learn and get on board.

Remote viewer support for IOS devices is now available. Enhances troubleshooting support for both andriod or IOS devices.