I love how easy the Endear app is to use for client outreach. Making buckets is extremely seamless and allows you to filter various aspects in order to reach out to clients for specific reasons - for example, searching all your clients that purchased a certain item to reach out and say we received a similar product they might like, or the same product they loved in a new color or fabric.

The ease of use to train new staff to the platform.

I appreciate how easy it is to connect with clients and gather feedback on their experience. I also like how simple it is from the client's perspective to reach out to us with any questions or concerns.