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Elision TechnoLab

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56 reviews
  • 2 profiles
  • 14 categories
Average star rating
4.6
Serving customers since
2007

Profile Name

Star Rating

46
7
2
1
0

Elision TechnoLab Reviews

Review Filters
Profile Name
Star Rating
46
7
2
1
0
MP
Muddit P.
06/20/2023
Validated Reviewer
Review source: Organic

predictive dialer

Dialshree dialer is very good for calling and helps increase productivity
Kiran S.
KS
Kiran S.
06/19/2023
Validated Reviewer
Verified Current User
Review source: Organic

using dialshree was wonderful experience

Automatic Call Distribution (ACD): It helps distribute incoming calls to the appropriate agents or departments based on predefined rules, ensuring efficient call handling and reducing wait times. Interactive Voice Response (IVR): DialShree offers an IVR system that allows callers to interact with a computerized menu to direct their calls to the desired destination without the need for operator assistance. Call Recording and Monitoring: This feature enables call center supervisors to monitor and record calls for quality assurance, training purposes, or compliance requirements. Real-time Analytics and Reporting: DialShree provides comprehensive reporting and analytics tools to track and analyze call center performance, agent productivity, call queues, and other key metrics in real time. CRM Integration: It offers integration capabilities with Customer Relationship Management (CRM) systems, allowing agents to access customer information during calls and provide personalized and efficient service.
IA
Irshad A.
06/15/2023
Validated Reviewer
Review source: Organic

EXCELLANT

Dialshree is one of the best dialers for auto dialing and manual dialing its gui is also good

About

Contact

HQ Location:
Gujarat, India

Social

@elisiontec

What is Elision TechnoLab?

Elision TechnoLab LLP is a technology solutions provider specializing in communication and collaboration systems. The company offers a range of products and services, including VoIP solutions, contact center software, unified communication systems, and enterprise-grade telephony applications. Their offerings are designed to enhance customer engagement and streamline business operations through advanced telecommunication systems. Elision TechnoLab caters to various industries by implementing customized solutions that improve communication efficiency.

Details

Year Founded
2007