Elision TechnoLab

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56 reviews
  • 6 profiles
  • 14 categories
Average star rating
4.6
Serving customers since
2007
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DialShree Predictive Dialer

56 reviews

Elision DialShree Predictive Dialer is a outbound/inbound telephone automated system that dial calls from a list of uploaded telephone numbers in sequence, screening unnecessary calls such as busy signals, no answer, answering machines and disconnected numbers while predicting at what point a human caller will be able to handle the next call.

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Voicelink

0 reviews

Voicelink empowers voicebot providers, AI SaaS platforms, and chatbot builders to connect with Indian users instantly. With TRAI-compliant numbers, low-latency calls, and smooth bot-to-human handoffs, Voicelink ensures crystal-clear conversations and regulatory compliance.

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AI Driven Voice Call Analysis

0 reviews

Elision Technologies' AI Voice Analysis solution helps businesses gain actionable insights from customer conversations. By analyzing voice interactions, organizations can better understand customer sentiment, identify conversation trends, evaluate service quality, and improve contact center performance. It supports data-driven decision-making for customer support, sales, and contact center operations.

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Call Insights

0 reviews

Empower your Operations with SIM-based Calling & Call Analytics. Unified Call View: Instantly see all call statuses and missed call details. Track teams by SIMs, analyze call volumes, and highlight top customers by call metrics.

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Greeter - A Virtual Receptionist

0 reviews

Greeter is an AI-powered virtual receptionist that helps businesses manage incoming calls, never miss a call, greet callers, answer common queries, and direct calls to the appropriate department. It helps streamline front-desk communication, improve caller experiences, and ensure more efficient handling of customer inquiries.

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Dialshree Cloud Telephony Solution

0 reviews

Elision Technologies' Cloud Telephony solution helps businesses manage inbound and outbound calls through a flexible, cloud-based communication platform. It enables organizations to streamline business calling, connect distributed teams, manage customer interactions, and improve communication efficiency without depending entirely on traditional on-premises telephony infrastructure.

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Elision TechnoLab Reviews

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Profile Name
Star Rating
46
7
2
1
0
MP
Muddit P.
Mid-Market (51-1000 emp.)
06/20/2023
Validated Reviewer
Review source: Organic

predictive dialer

Dialshree dialer is very good for calling and helps increase productivity
Kiran S.
KS
Kiran S.
Mid-Market (51-1000 emp.)
06/19/2023
Validated Reviewer
Verified Current User
Review source: Organic

using dialshree was wonderful experience

Automatic Call Distribution (ACD): It helps distribute incoming calls to the appropriate agents or departments based on predefined rules, ensuring efficient call handling and reducing wait times. Interactive Voice Response (IVR): DialShree offers an IVR system that allows callers to interact with a computerized menu to direct their calls to the desired destination without the need for operator assistance. Call Recording and Monitoring: This feature enables call center supervisors to monitor and record calls for quality assurance, training purposes, or compliance requirements. Real-time Analytics and Reporting: DialShree provides comprehensive reporting and analytics tools to track and analyze call center performance, agent productivity, call queues, and other key metrics in real time. CRM Integration: It offers integration capabilities with Customer Relationship Management (CRM) systems, allowing agents to access customer information during calls and provide personalized and efficient service.
IA
Irshad A.
Mid-Market (51-1000 emp.)
06/15/2023
Validated Reviewer
Review source: Organic

EXCELLANT

Dialshree is one of the best dialers for auto dialing and manual dialing. Its GUI is also good.

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HQ Location:
Gujarat, India

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What is Elision TechnoLab?

Elision TechnoLab LLP is a technology solutions provider specializing in communication and collaboration systems. The company offers a range of products and services, including VoIP solutions, contact center software, unified communication systems, and enterprise-grade telephony applications. Their offerings are designed to enhance customer engagement and streamline business operations through advanced telecommunication systems. Elision TechnoLab caters to various industries by implementing customized solutions that improve communication efficiency.

Details

Year Founded
2007