ELAINE

2 reviews

ELAINE is a pioneering customer engagement platform that enables companies to achieve fast and measurable results through personalised and automated omnichannel customer engagement. ELAINE empowers companies to quickly and flexibly increase customer value, reduce customer acquisition costs and optimise their marketing processes to ultimately deliver an excellent customer experience. With advanced capabilities such as AI-driven multivariate testing and micro-app emails, ELAINE empowers organisations to compete and grow in a highly competitive market. Around 82% of German internet users are in contact with companies via ELAINE. Every month, more than 2.7 billion e-mails, SMS and mobile messages are sent to 141 countries worldwide via ELAINE. Companies such as BMW, PAYBACK, REWE, dm, ING, AmericanExpress and CosmosDirekt are among ELAINE's customers. ELAINE is certified company-wide by TÜV Rheinland according to the international standard for IT and data security ISO/IEC 27001 and is ISO/IEC 27018 compliant. ELAINE is one of the first Martech platforms to be Scope 3 climate neutral.