First I love the idea of getting employees to be more engaged. They have some cool abilities (glassdoor scores) and I can see the value.

I was a good solution 4 four years ago but now the are several other solution with more features

I help run a small, all-volunteer nonprofit and eKomi has been super helpful getting us to leverage their platform within our budget. Part of our nonprofit mission is digital marketing education, and the staff at eKomi helped us put together a great seminar presentation about review collection/management. The was very educational, full of great data, and not salesy keeping with our mission. They've also offered to write a blog post about our nonprofit to help promote our programs. The benefit we see in sticking with eKomi is the integration with Google search results and AdWords. Having a star rating in those results is a powerful tool! If things go south with eKomi, I'll be sure to update this review, but so far we have been very pleased with the last 12 months.