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ECP

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55 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.8
Serving customers since
2004

Profile Name

Star Rating

50
2
2
1
0

ECP Reviews

Review Filters
Profile Name
Star Rating
50
2
2
1
0
MR
Minda R.
02/07/2025
Validated Reviewer
Verified Current User
Review source: Organic

Very helpful with all my questions and concerns!

|ECP
The support staff. When I call with a question they are very knowledgable and if they don't have the answer, they get me to someone who can help me. We use ECP everyday and customer support is always there to help us. Most of it is quite easy to use, just learning more and more of the features.
JR
jacob r.
09/16/2024
Validated Reviewer
Review source: Organic

Poor interface capabilities and left in the dark.

|ECP
When working properly- little effort needed.
Verified User in Mental Health Care
AM
Verified User in Mental Health Care
08/14/2024
Validated Reviewer
Verified Current User
Review source: Organic

Very helpful support staff

|ECP
ECP is very user-friendly, and the trainers are extremely knowledgeable. The Support Staff is amazing and always gets me answers or helps me figure it out.

About

Contact

HQ Location:
East Troy, WI

Social

@ExtendedCarePro

What is ECP?

ECP (Extended Care Professional) is the easiest to use, all-in-one software platform purpose-built for assisted living and senior living communities. ECP brings together eMAR, EHR, CRM, Move-Ins, Billing, and Business Intelligence in a single connected system so data entered in sales flows into clinical, and clinical flows into billing, with no duplicate entry. Unlike systems adapted from hospitals or skilled nursing facilities, ECP is designed around how assisted living actually operates. The platform serves frontline care staff, directors of nursing, executive directors, and multi-community operators, from single-site communities to large enterprise portfolios, across 8,500+ communities in all 50 states. Key capabilities include pharmacy-initiated eMAR with 850+ pharmacy integrations, care plan and documentation workflows built for assisted living compliance, a senior living-specific CRM, digital move-in and admissions management, and automated billing charge capture. ECP also offers AI-powered medication safety tools. 100% US-based support. Cloud-based. No local installation required.

Details

Year Founded
2004
Website
www.ecp123.com