eCaring is very informative and easy to input consumers information and manage schedules for all of the pca. all customer support gets back on time with informative information on how to access different features on the platform. All updates are informative and let us all know in a timely manner.

What I like best about eCaring is how easy it is to use. The system is well-organized and makes managing documentation and daily tasks straightforward, which helps save time and stay efficient.

Homemaker Services Inc (HSI) has been utilizing the eCaring platform since January 2024. The latest version of eCaring has implemented improved functionality and processes that support scheduling, billing, payroll, and tracking. Its operational efficiency provides our Coordinators, Nurses, Aides, and Office Administrators with tools that significantly make it easier for them to perform their administrative tasks. The tasks utilized by HSI include seamless Scheduling, Billing, Payroll integration, Client/Employee Tracking, as well as Data Analytics and Reporting. We are impressed at the ease with which our field staff have picked up the mobile application after only a short learning curve. With the Electronic Visit Verification (EVV) mandate looming, we are confident that our employees will adapt with ease to the visit verification process through eCaring. Additionally, the Customer Service at eCaring has been unparallel. The support team has shown absolute professionalism and have been a pleasure to work with. No matter what problems we encounter, the support team has been there to assist us in resolving our issues. HSI feels as though our needs, concerns and suggestions are truly heard and addressed.