It really useful, if your service team have a lot of inner customers. Now we don't need a lot of managers to make priorities and work schedule for one team. Just one day in a week to update sprint and make more effective work. And the best client service ever! If I have a problem or need advice or explanation developers is always on my side.

We used Ducalis to prepare a roadmap for our users when we were going to launch on Appsumo. Actually, as I understand for guys their Voting board functionality is not the core one, the core product is for product teams to score and manage hypotheses and ideas. But our experience started with voting boards and they worked perfectly for us. Cause: - Ducalis has multiple integrations with different task management tools, that allowed me easily upload all my backlog from Youtrack in few clicks; - Setup process was very easy, in 1 day I already had a roadmap with a lot of tickets, which I uploaded from Youtrack; - UI and UX are really smooth - I was able to customise my roadmap in my brand colours, it was important, cause we used it on our subdomain and would like to keep the experience of our users like they using our interface - We got 200+ tickets from our new users in a few weeks and it was quite easy for me to manage them, cause I could score and prioritise them straight away in Ducalis and after I could push it to my dev team ticketing system for the implementation stage already - Users can lease comments and I receive emails straight away. I could see comments in my email and could go and answer again straight away. All who were signed up for this ticket - received my answer and stayed up-to-date. It sounds easy and simple, almost everybody has this. But for me this is a great point, cause before we were collecting users' answers in our feedback form on the website and we kept them in the database. No comment, no email. Really complicated to chat fast with users - Price is super reasonable - And also important for me - guys were really responsive and even implemented some small improvements based on my feedback. The roadmap is a public voting board. Now we think about moving some of our B2B partners to private boards, to keep a common working space for each of them.

Ability to vote for ideas in different boards with appropriate access settings. Team prioritization of tasks Flexibility to customize formulas for determining priority Integration with Youtrack, where we track the progress of the work Excellent and professional support. Convenience, simplicity and friendliness of the interface But there are many other things that are useful and personal for us.