The interface is excellent. It is also saving us money from the product we have been using for several years. The "best" thing is the support staff.

Incredible customer support - on a level I've never seen before with a SaaS provider. Very responsive team, often the features we ask for actually get added. Simple, easy to use, better for the layperson than the competitor. Excellent pricing.

DubBot's customer service is top notch. Our first introduction to the platform came with time for one-on-one training and quick, responsive attention for any questions that followed. We have appreciated access to the weekly crawls of our website that have helped us to improve the user experience by identifying and cleaning up misspellings, broken links, and accessibility issues captured. Additionally, as we strived to improve accessibility specifically, DubBot graciously worked with us and our CMS vendor to brainstorm solutions while going above-and-beyond with follow up communications that provided resources and best practices for us to consider. I might add that information is always provided in great detail, insight, and thoughtfulness for any task at hand. We have appreciated their wisdom and guidance. They always make themselves available when we call for help.