Incredible customer support - on a level I've never seen before with a SaaS provider. Very responsive team, often the features we ask for actually get added. Simple, easy to use, better for the layperson than the competitor. Excellent pricing.

DubBot's customer service is top notch. Our first introduction to the platform came with time for one-on-one training and quick, responsive attention for any questions that followed. We have appreciated access to the weekly crawls of our website that have helped us to improve the user experience by identifying and cleaning up misspellings, broken links, and accessibility issues captured. Additionally, as we strived to improve accessibility specifically, DubBot graciously worked with us and our CMS vendor to brainstorm solutions while going above-and-beyond with follow up communications that provided resources and best practices for us to consider. I might add that information is always provided in great detail, insight, and thoughtfulness for any task at hand. We have appreciated their wisdom and guidance. They always make themselves available when we call for help.

As an SEC university with a decentralized content creation process, we sought out a solution that provided a customized approach to web governance for QA, accessibility, SEO, improving user experience, and maintaining consistency across our sites: DubBot delivered! Their tool met our needs without creating unnecessary work or boxes to check. The product is easy to learn and use, integrates with our CMS via deep linking for seamless editing, and is more efficient and less expensive! DubBot's customer service went above and beyond: their team consistently communicated to ensure our needs were met, and it is great to see them when I attend conferences! Some favorites: task management, custom checks, and when they heard my feedback and adapted their roadmap.