Drata
1,399 reviews
- 1 profiles
- 7 categories
Average star rating
4.7
#1 in 3 categories
Grid® leader
Serving customers since
2020
Drata Reviews
AZ
Ali Z.
Director of Infrastructure and SecurityMid-Market (51-1000 emp.)Drata's Biggest Risk Is Its Support Team and When You Need Help, You're On Your Own
Pros: Excellent compliance automation platform with a clean interface and strong integrations. It has helped simplify audit preparation and ongoing compliance management.
Cons: Customer support has deteriorated significantly. We were initially promised human support, but most interactions are now handled by AI agents that provide repetitive and often unhelpful responses. Instead of solving problems quickly, support frequently wastes time and creates frustration.
Overall: Great platform, but the support experience has become its biggest weakness.
G
Verified User
Small-Business (50 or fewer emp.)Excellent Policy Management with Room for UI Improvement
I like the policy management in Drata. It's easy to understand, and the templates are great. I also appreciate the support and the live chat feature, which is very useful and fast to respond to any questions. The guidance for pursuing a new framework is very useful too. I like the automated tests and the documentation, which was written by a human, so that's always good. Drata makes policy management easy, with everything housed in one place, and from a new user perspective, all they have to do is sign in and acknowledge policies. Implementing new policies or making changes is very easy, and it's automatically version-kept.
G
Verified User
Small-Business (50 or fewer emp.)Automatic Compliance Ease with Drata, UI needs improvement
I particularly appreciate the integration and automation with Drata, which makes it easy to go through compliance reviews. The ability to automate and integrate into connectors makes the review process much clearer. Additionally, the initial setup was very simple and took only a few days.
About
What is Drata?
Drata provides the trust network that enables businesses to operate, scale, and partner with confidence. Powered by AI and designed to operationalize trust, the Drata Agentic Trust Management Platform continuously interprets controls, risk, and assurance signals—reducing repetitive manual work while improving visibility into internal and third-party risk, enabling always-on audit readiness across compliance frameworks, and accelerating security reviews. Purpose-built for enterprise complexity, Drata unifies governance, risk, compliance, and assurance to deliver faster time-to-value, reduce operational overhead, and enable continuous trust for 8,500+ organizations worldwide.
Details
Year Founded
2020
Website
drata.com