We started using DrDispatch in 2006. It was the second dispatching system that we have purchased. The first system was way too expensive and meant to handle trucks, ships, planes, ect. Completely different from what we were looking for; trucks. We needed something simple and efficient. Also, it required additional adjustments, just so we type in the needed info into the system. DrDispatch, takes under two minutes to add a new load into the system and when you copy the load, it takes under a minute! Over the years, I've done and looked into other companies but, they were either too expensive or too complicated to understand, not like DrDispatch. DrDispatch's layout is simple and easy to use. We don't even have any issues to train our newly-hired-dispatch personnel to catch on how the system works because it's so simple. It saves us a lots of time!

First the price, I bought the first system for around $1200 and eventually bought a send for another office. Even though it wasn't necessary.... they didn't tell me the difference . The fact that I figured this software out on my own was the best feature. You can move around the screens fairly easy and eventually figure it out. The information you enter saves so you can easily access it at anytime. Also you can set this up on a server to allow agents in other office to use the system. However, plan of hiring your own IT to set this up. DRD had no clue when I was asking them questions on how to do this. I got an answer but it was very vague and and he had "others' to attend to.