Very easy to use. Easy to learn and figure out. They offer several videos if you do have a question on something. I love that it integrates right with my QuickBooks as well as other programs like PC miler and load boards. It saves a lot of time in multiple areas of our company. The support and service we have always received whether we just had a question or a problem has always been fast and helpful.

I have used DD for about eight years before I ventured out to start my own Brokerage. About a 2 months ago I looked at many TMS (Transportation Management Software) platforms and found that DD was the best value for me. Some of my needs were - must be able to use online quick books - must be able to grow with the business - must have capable support team - must have online help and videos - must have document scanning and storage support - MUST have a rate confirmation I can manipulate - check, check, check... there were some better detailed products out there but they had a high learning curve and are very pricey plus those systems try to do too much and ultimately burden the end user. Also there were cheaper products out there but those were lacking at least one or more aforementioned criteria. I love the product and Appreciate the team at Doctor Dispatch. The only way I would drop them is if I built a TMS system myself.

I'm not real computer savvy. I've tried the big packages like McLeod and Prophesy, and prefer DrDispatch. I picked up and started using it with little training. You won't have to get a degree to use it. It handles multi stops without changing to a bunch of different screens. Entering loads are simple. All the info is on one screen.