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DOPE

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4.8 out of 5 stars
2 reviews
  • 1 profiles
  • 1 categories
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4.8
Serving customers since

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DOPE Reviews

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Lakshay L.
LL
Lakshay L.
Building Trust for Brands at ScanMonk 🚀 | Content Strategist & Marketer | MBA (Marketing + IT)
04/28/2026
Validated Reviewer
Review source: Organic

Helped us understand why customers were not coming back

|DOPE
The WhatsApp-based feedback collection has made the biggest difference for us. Our Indian customers respond on WhatsApp at a much higher rate than over email, and the response rates we’re seeing now are significantly better than anything we achieved before. The churn prediction signals are also very useful, being able to identify which customers are at risk before they stop buying gives us time to reach out, address issues early, and retain them.
Tanishka R.
TR
Tanishka R.
Founder-ScanMOnk & DOPE | We help Shopify Brands in Collecting and Analysing Customer Insights | Easy, Structured, and Actionable.
04/23/2026
Validated Reviewer
Review source: Organic

Finally a unified view on churn, retention, LTV and brand reputation.

|DOPE
The Call and WhatsApp feedback collection is the standout feature. Indian customers actually respond on calla and WhatsApp unlike email where response rates were always low. Getting real feedback from a much larger percentage of our customers has completely changed how we make product and operations decisions.

About

Contact

Phone:
+91 7838796141
HQ Location:
Gurgaon, Haryana, India

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What is DOPE?

DOPE is a vendor specializing in innovative solutions for scanning and monitoring. They focus on providing advanced technology tools that enhance operational efficiency and data management for businesses. Their offerings are designed to streamline processes, improve accuracy, and facilitate better decision-making through comprehensive data analysis and insights.

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