In a very useful way, Milo Assistant is revolutionary. Their helpdesk software is really useful in utilising AI to assist our clients in answering their own queries, while allowing us to become as involved as necessary with complex tickets. I adore how simple it is to make quick additions to the support centre which is crucial when things are hectic and how our AI bot can access everything that is added to the centre right away. Working together on tickets is also simple.

The ease of use and intuitiveness of Milo Assistant is what I appreciate most about it. It's without a doubt one of the greatest omnichannel tools out there; live chat, email, and in-app messaging all work together seamlessly. The user interface is clear, the automation tools are clever, and it makes customer communication across all channels feel natural.

I found Milo Assistant to be simple to set up, configure, and deploy. Their AI chat features are excellent, and among the best I've seen.