Digital Interactive Middle East

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52 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.8
Serving customers since
2016
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Digital Interactive Middle East Reviews

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Profile Name
Star Rating
46
6
0
0
0
Michel C.
MC
Michel C.
Head of OperationsMid-Market (51-1000 emp.)
05/01/2025
Validated Reviewer
Review source: Organic

Effective Tool for Managing Customer Feedback and Online Reputation

What I like best about Localyser is its centralized dashboard that lets us monitor and respond to reviews across multiple platforms in real-time. It saves our team a lot of time and ensures we never miss customer feedback. The interface is clean and easy to navigate, and the automated reporting helps track performance without manual effort. I also appreciate how it supports multi-location management, which is essential for our business.
Sandeep S.
SS
Sandeep S.
Hotel ManagerMid-Market (51-1000 emp.)
05/01/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great platform to review performance of all my outlets individually and in consolidation

All reviews on the same page<br>rating and reporting<br>After years a platform which consolidates the data like hotel rooms
Verified User in Hospitality
AH
Verified User in Hospitality
Enterprise (> 1000 emp.)
05/01/2025
Validated Reviewer
Verified Current User
Review source: Organic

How Localyser Helped TFG Hospitality Enhance Guest Engagement at Scale

At TFG Hospitality, managing online reputation and customer feedback efficiently across our portfolio of 52 restaurants is essential to maintaining high service standards and guest satisfaction. Since integrating Localyser into our operations, we’ve seen a significant improvement in how we monitor, respond to, and analyze reviews across multiple platforms.<br><br>Localyser provides a centralized, user-friendly dashboard that simplifies reputation management. With real-time alerts and response capabilities, our teams are able to engage with guests promptly and effectively, no matter which platform the review is posted on. The sentiment analysis and reporting features have also empowered our leadership with data-driven insights to identify trends, address operational gaps, and celebrate team wins.<br><br>The onboarding process was smooth, and the Localyser support team has been proactive and responsive, ensuring that our experience remains seamless as we scale its usage.<br><br>We highly recommend Localyser to any multi-location F&B operator looking to strengthen guest relationships, enhance operational visibility, and drive long-term loyalty through consistent feedback management.

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HQ Location:
Montreal, CA

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What is Digital Interactive Middle East?

Localyser helps businesses manage their online presence and reputation. Localyser provides tools to streamline the process of monitoring and responding to customer reviews and feedback across various platforms, enhancing customer engagement and ensuring consistent brand communication. The platform is designed to assist businesses in improving their online visibility and customer relations by consolidating feedback management in one place.

Details

Year Founded
2016