Unfortunately, nothing. The platform became inaccessible shortly after we were charged for a full year, and our outlet showed as “Not accepting orders” for over a month. Support was slow to respond, and no value was delivered during the time we were billed.

i think it's a good tool for integrating different delivery platforms when you have multiple

My latest problem with this company is I’ve discovered that the new integration is incapable of displaying critical information, such as the customer’s name, cutlery requests, or personal memos. This is particularly concerning since apps like Uber eats are gathering this info for us, but with this integration, that information doesn’t reach us. For example, I had a customer use the memo to inform us of a severe allergy, and we didn’t receive the message on our end. When I raised this issue, instead of acknowledging the seriousness of the problem, I was dismissed and told that concerns like cutlery requests or allergy notifications aren’t high on the priority list for other restaurants. What I would have expected was gratitude for bringing this to your attention so it could be fixed, preventing further negative reviews. I understand that efforts are now being made behind the scenes to address this issue, as it clearly the man who told me this isn't stupid and obviously this is a priority. That said, I would prefer to part ways. Please issue a refund. Thank you,