They have alerted us to several potential issues before they became actual issues. Their staff are knowledgeable and helpful when you need them, which you hope is never. It may sound simple, but it is really easy to find information in the events view - no syntax knowledge required. Ultimately, what I like best about them is that I do not have to interact with them much, but when I do, it is for a valid reason.

Defensestorm stands at the forefront of integrating cybersecurity and fraud prevention into a unified platform, extending into a proactive and systematic risk management system. We selected them over other industry players due to their deep technical understanding of the banking systems we utilize, from our core operations to our online banking platforms and the supporting technology ecosystem. Their extensive experience with unique banking technology players and the integrations required contributed to the efficiency and speed of our implementation. When we consulted various references for DefenseStorm and other platforms, it became clear that Defensestorm's references resonated with us like old friends. We quickly recognized that Defensestorm was genuinely designed for banking, which was evident from the community of CISOs we spoke with, to their knowledge of our technology ecosystems, and finally to their familiarity with the specific regulations we follow. This foundation has fostered a true partnership, making us feel like we are in the fight together. Additionally, as we have continued to use the platform, Defensestorm has been quick to collaborate with us on adopting changes to enhance its effectiveness, working closely with our team to improve the products continuously.

The level of support we receive is exceptional. The team is highly responsive and knowledgeable, and they consistently go above and beyond to ensure our needs are met. I also really value the structured approach of our monthly review meetings, where we go over our data from the previous month. These sessions provide great insights and help us stay proactive. Overall, the company and its employees do a fantastic job. I’m very glad we chose to partner with them.