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Decoded Group

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10 reviews
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5.0
Serving customers since
2013
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Traizr Mailroom Management Software

10 reviews

Traizr is mailroom management software for any building, handling parcels and internal mail from a single reception desk to a global, multi-site portfolio. Staff scan deliveries on any iOS or Android phone, recipients are notified automatically, and every collection is captured with QR, signature or photo proof, creating a complete and searchable audit trail. Data is hosted in the EU, UK or Asia, GDPR compliant by design, with 15+ languages per user and virtual office management built in. Traizr pioneered cloud-based mailroom management in 2013 and is built and continuously developed by Decoded Group, an enterprise software company. Because real software engineers build the platform, it adapts to your processes with custom features, API integrations and direct access to the development team, rather than forcing you into a fixed, off-the-shelf tool. This is why enterprise teams choose Traizr, and why organisations including the NHS, UPP, Urbanest and Syngenta trust it across healthcare, education, student accommodation and corporate real estate. Over 2.5 million deliveries tracked and 100,000+ staff hours saved, with mail processing time cut by up to 90%. Works across every building type: ✅ Corporate offices and HQs ✅ Universities and student accommodation ✅ Hospitals and care homes ✅ Residential, BTR and concierge buildings ✅ Law firms, banks and government sites ✅ Co-working spaces and shopping centres ✅ Virtual office providers Why teams choose Traizr: ✅ 15+ languages, set per user, for international buildings and teams ✅ EU, UK or Asia data hosting, GDPR compliant by design ✅ AI and OCR label scanning, plus barcode and manual entry for any item ✅ Works offline and auto-syncs, so no scan is ever lost ✅ Custom workflows, API integrations and white-label branding ✅ Unlimited recipients and deliveries, with no per-user fees ✅ Inbound, outbound and dispatch tracking with proof of arrival ✅ Multi-site and multi-tenant management from a single dashboard ✅ Built-in virtual office management: forwarding, scanning and shredding ✅ Priority mail classification, role-based access and MFA How Traizr works: 1. Scan the item in on any phone. 2. The recipient is notified automatically. 3. They collect by scanning their QR code. Live within 24 hours, with dedicated onboarding and support. See it in action at traizr.com.

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Nikkesh S.
NS
Nikkesh S.
Co-Founder @ KatKare | Building preventive, science-backed health for cats
08/13/2026
Validated Reviewer
Verified Current User
Review source: Organic

Lightning-Fast Scan-and-Match That Keeps Reception Moving

The speed of the scan-and-match step. Reception can process a trolley of mixed courier parcels without slowing down, and the system correctly links most items to the right person even when names are abbreviated or slightly different on the label.
Victoria B.
VB
Victoria B.
08/12/2026
Validated Reviewer
Verified Current User
Review source: Organic

Handles Term-Time Package Surges Smoothly—No Long Queues or Lost Items

How cleanly it handles term-time volume spikes. When thousands of students return and packages flood in, the system keeps the post rooms moving without creating long queues or lost items that generate complaints.
Wendy W.
WW
Wendy W.
Expert in B2B GTM and Pricing Strategy for Innovative Technologies; Activator/Strategist/Facilitator
08/12/2026
Validated Reviewer
Verified Current User
Review source: Organic

Runs on Our Existing Devices—Fast Staff Adoption and Consistent Workflow

The fact that it runs entirely on the phones and tablets our reception teams already carry. No extra scanners, no docking stations, no hardware budget conversations. Staff picked it up in a single morning and the process stayed consistent across three different buildings.

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London, United Kingdom

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What is Decoded Group?

Decoded Group is a technology consultancy that specializes in digital transformation and data-driven solutions. The company focuses on helping organizations leverage data analytics, artificial intelligence, and machine learning to enhance their business operations and decision-making processes. With a team of experts, Decoded Group offers a range of services, including strategy development, implementation of advanced technologies, and training programs to empower clients in navigating the complexities of the digital landscape. Their approach emphasizes collaboration and tailored solutions to meet the unique needs of each client.

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Year Founded
2013