It provides lots of information about the user machine, ISP, hardware peripherals, which help in troubleshooting. Its centralized repository of MS Teams meetings (including Teams devices and users) is a one-place solution. It provides better information when integrated with Power BI, which is customizable and provides you information according to your requirement. It helps in isolating the actual problem by past meeting stats, which include Packet loss, Latency, RTT, and many other parameters, making this a great tool. Integration with other monitoring tools is easy to implement and flawless.