We recently onboarded DataGrail as our new CMP at my company. The product itself is great, namely the intuitive user interface, and seamless integration with many of the other products within our tech stack. The onboarding process was smooth and painless, thanks to the ongoing support by our engagement manager, Liz S. Liz would meet with us on a weekly basis up until the moment we published our new cookie banner, to ensure all of our integrations were accounted for and that everything was in line before publishing. Liz also helped manage engagements across our other vendors we work with in relation to our DataGrail setup to make sure everyone was informed and aligned. Would definitely recommend.

It was mostly straightforward to setup the product and the UX/UI is clear. We used Google Tag Manager to integrate Datagrail. I particularly appreciated the ability to setup rules for the consent banner to not show when it's not required for a particular geo location. Styling the consent banner so it fit with our website's design aesthetic did take some effort, but that was to be expected given the highly custom website we had. In the end though, it looked great.

Company representatives are accessible, consistent, and problem-solvers which separates them from others in the market.