Dashi Reserve is a restaurant reservation and table management platform designed for independent and multi-location restaurants in Canada. It operates on a flat monthly subscription with no per-cover fees or commissions on bookings.
Core Capabilities:
Reservation Management — Real-time booking calendar with customizable time slots, party sizes, turn times, and pacing controls. Supports walk-ins, phone bookings, and online reservations through an embeddable website widget.
Table & Floor Plan Management — Drag-and-drop floor plan editor with multi-zone layouts. Live table status tracking (available, seated, dessert, clearing) with estimated turn times.
Guest Profiles & CRM — Automatic guest profile creation from reservations and POS transactions. Stores visit history, spending patterns, dietary restrictions, allergies, seating preferences, and custom notes. Profiles are fully exportable via CSV.
SMS Confirmations & Reminders — Automated text message confirmations, reminders, and waitlist notifications to reduce no-shows.
Waitlist Management — Digital waitlist with estimated wait times and automatic SMS notifications when tables become available.
POS Integration — Connects natively with the Dashi POS system, linking reservation data with order history, check totals, and item-level spending to build richer guest profiles without manual entry.
Payment Processing — Integrated with Moneris for Canadian payment processing, supporting tap, Apple Pay, and Google Pay.
Pricing: $149 CAD/month per location. No per-cover fees. No annual contract required.
Deployment: Cloud-based. Runs on iPad and web browser. Self-serve setup with optional assisted onboarding.