Website is very user friendly. Support is helpful and responses are very timely.

I like how most of the time we get instant responses when we send an email for assistance. It is crucial because it could delay our payroll processing deadline if we had to wait for a response. An example was on 3/25/26, when we encountered an error reloading our payroll file from Dapt on the second attempt with changes. We reached out to Victory, and she was prompt in response. Without quick email responses, we might miss our payroll upload and delay the entire payroll pay date.

I like that Dapt Job Costing Solution makes it simple for me, while it performs a lot of work in the background. It's great that when issues do arise, usually due to ADP changes, they are quick to respond and fix the problems. I also appreciate that most of the initial setup was handled by Dapt, making it easy for us, even though it took some time and a few trial runs. Using Dapt for integration between ADP and QBO has been helpful because it automatically shares information between QB Time, ADP, and back to QBO, placing true costs in the right categories and saving us the effort of doing it manually.