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Custellence

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4.3 out of 5 stars
11 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.3
Serving customers since
2015
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Custellence

11 reviews

Custellence lets you build customer journey maps by collaborating in a cloud based system so that you can put your customer insights into action!

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Custellence Reviews

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Verified User in Telecommunications
UT
Verified User in Telecommunications
10/13/2021
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Customer Journey for Contact Centers

|Custellence
The tool is easy to use. Free Tier to Trial without cost and a credit card is appreciated. Good to see that there are sample templates to get started. Even in free tier, there were many "KB articles" to learn the product.
James H. C.
JC
James H. C.
Chief Executive Officer at Boston Consulting Group (BCG)
06/19/2019
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

The platform that enhances the benefits of your company.

|Custellence
I really like that this program is not only skillful in travel mapping but through its different acquisition options you can find more and more functions such as exporting them to other programs, customize them, save them and a variety of tasks that allow more work specific and quality for our customers. I like the interface that is very comfortable and efficient, allows the team to do the job in a simpler, professional and bold.

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HQ Location:
Stockholm, SE

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@custellence

What is Custellence?

Custellence is a specialized tool designed to assist teams and individuals in mapping and understanding customer journeys easily and effectively. The platform offers a user-friendly interface that supports the creation of detailed customer journey maps, enabling users to visualize customer experiences and pinpoint areas for improvement comprehensively. Suitable for various professionals, including marketers, UX/UI designers, and product managers, Custellence facilitates a deep dive into customer insights, fostering a customer-centric approach in business strategies. The website, https://www.custellence.com/create, provides more information on how to leverage the platform to create impactful, actionable customer journey maps.

Details

Year Founded
2015