Crucial Learning

Show rating breakdown
24 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2001
Profile Filters

All Products & Services

Product Avatar Image
Crucial Learning

24 reviews

VitalSmarts is home to Crucial Conversations, Crucial Accountability, Getting Things Done & Influencer Training. Over 2 million trained.

Product Avatar Image
Crucial Learning Platform

0 reviews

Crucial Learning is a provider of corporate training solutions that empower individuals and organizations to achieve significant improvements in communication, leadership, and performance. By integrating social science research with innovative instructional design, Crucial Learning offers award-winning courses and assessments that teach vital behaviors—those with a disproportionate impact on personal and organizational outcomes. Their programs have been instrumental in helping millions enhance their ability to communicate effectively, lead with influence, manage performance, build better habits, and collaborate more efficiently. Key Features and Functionality: - Comprehensive Course Offerings: Crucial Learning provides a suite of courses, including Crucial Conversations® for Mastering Dialogue, Crucial Conversations® for Accountability, Crucial Influence®, The Power of Habit™, and Getting Things Done®. These programs are designed to address various aspects of personal and professional development. - Flexible Learning Formats: To accommodate diverse learning preferences, Crucial Learning offers in-person, virtual, and on-demand courses. This flexibility ensures that individuals and teams can engage with the material in a manner that best suits their schedules and learning styles. - Research-Based Content: The training programs are grounded in decades of social science research, ensuring that the skills taught are both practical and effective. The impact of these behaviors has been demonstrated in peer-reviewed studies, providing learners with confidence in the applicability of the content. - Practical Skill Development: Courses focus on teaching sound principles coupled with clear and concrete behaviors that can be practiced and perfected, enabling learners to apply new skills immediately in their professional and personal lives. Primary Value and Solutions Provided: Crucial Learning addresses the critical need for effective communication and leadership within organizations. By focusing on vital behaviors that drive better results, their training solutions help individuals and teams navigate high-stakes conversations, hold others accountable, influence change, and develop productive habits. This leads to improved relationships, enhanced team collaboration, and measurable organizational success. For instance, organizations implementing these skills have reported significant outcomes, such as increased employee retention and substantial cost savings. In summary, Crucial Learning equips individuals and organizations with the essential skills needed to foster effective communication, leadership, and performance, resulting in transformative personal and organizational growth.

Profile Name

Star Rating

24
0
0
0
0

Crucial Learning Reviews

Review Filters
Profile Name
Star Rating
24
0
0
0
0
Shaureece P.
SP
Shaureece P.
Director of Library Administrative Services Mid-Market (51-1000 emp.)
11/02/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Easy-to-Use Skills That Transform Difficult Conversations

I find Crucial Learning’s Mastering Dialogue series incredibly helpful for training our managers. The skills are easy to use and help people have difficult conversations in an open and constructive way. When colleagues feel frustrated, these skills help them step back, relax, and get back into dialogue. That has had a very positive impact on our culture and our team’s ability to provide services to our patrons. I also appreciate Crucial Learning’s work on how AI affects conversations and the related insights they provide.
Rosalyn M.
RM
Rosalyn M.
Enterprise (> 1000 emp.)
10/31/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Clear, Responsive Guidance from Crucial Learning

Crucial Learning is a personable company that offers clear, explicit guidance to support our staff and teams. They’re easy to reach, and they respond quickly and thoughtfully to our needs.
Verified User in Hospital & Health Care
PH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
10/30/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Operations Director

The team is incredibly accessible and helpful. What I appreciate most is the expertise and approachability of the faculty, combined with the practicality of the content. The tools are clear, relevant, and immediately applicable, giving leaders a shared framework for strengthening communication and working relationships.

About

Contact

HQ Location:
Provo, Utah, United States

Social

What is Crucial Learning?

Crucial Learning helps organizations turn strategy into results by addressing a hidden constraint: human behavior. Drawing on decades of social science research, we create learning experiences that improve alignment, accelerate decision-making, strengthen accountability, and build higher-performing teams. Our portfolio of award-winning solutions includes Crucial Conversations®, Crucial Influence®, The Power of Habit™, Getting Things Done®, Crucial Teams®, and the Strength Deployment Inventory® (SDI®). Millions of people have used our solutions to achieve better relationships and results, and nearly half of the Forbes Global 2000 have partnered with Crucial Learning to improve organizational performance.

Details

Year Founded
2001