Crescendo Lab MAAC

2 reviews

* Crescendo AI Crescendo AI powers our core platforms, MAAC and CAAC, embedding AI capabilities into every interaction to accelerate business communication. * MAAC (AI-driven Marketing Automation platform) MAAC helps businesses unify customer data and execute targeted marketing campaigns via LINE, SMS, and other channels. By integrating AI, MAAC delivers personalized messages based on brand tone, customer behavior, and live data, reducing the time from strategy to execution. * CAAC (Enterprise AI Conversational Engagement platform) CAAC enhances customer support with intelligent and empathetic interactions. Its built-in AI Agent, AiMon, automatically resolves over 80% of common inquiries using semantic analysis, reducing agent workloads by more than 50%, while ensuring smooth transitions between AI and human support. * MAAC + CAAC for Sales Enablement By integrating MAAC and CAAC, Crescendo AI boosts sales performance. AiMon identifies leads by analyzing customer behavior and intent, providing real-time insights for timely and personalized engagement, significantly increasing conversion rates and sales efficiency.

Crescendo Lab CAAC

0 reviews

CAAC (Enterprise AI Conversational Engagement platform) CAAC enhances customer support with intelligent and empathetic interactions. Its built-in AI Agent, AiMon, automatically resolves over 80% of common inquiries using semantic analysis, reducing agent workloads by more than 50%, while ensuring smooth transitions between AI and human support.

CAAC Go

0 reviews

CAAC Go is a no-code AI website agent for small businesses. It trains from a business website, files, text, and Q&A, then answers visitor questions 24/7 through an embeddable web chat widget. It helps capture leads and booking requests, keeps conversations in a shared activity log and inbox, and hands off to a human when needed.

MAAC Go Email

0 reviews

MAAC Go Email is a self-serve email platform from Crescendo Lab for marketing campaigns and transactional messages. Businesses can manage contacts, segment audiences, create and send campaigns, and track delivery and engagement. Developers can send transactional email through a REST API and use delivery webhooks, test-mode API keys, and an MCP server for AI coding tools. The platform supports domain authentication with SPF, DKIM, and DMARC, one-click unsubscribe, shared suppression controls, unlimited contacts, and usage-based pricing based on emails sent.

Social Automation

0 reviews

Social Automation by Crescendo Lab is a self-serve social engagement automation platform for Instagram, Facebook, and Threads. It turns post, Story, and live comments into automated public replies and direct messages, helping brands deliver product links, offers, and sign-up information without manually replying to every comment. Teams can set keyword triggers, compose DMs with text and link buttons, and track replies, DMs, and click-through performance. The product uses official Meta APIs and has passed Meta App Review for Instagram and Facebook. It supports Instagram and Facebook DMs, while Threads comment automation is available in beta. Plans are month-to-month and include a 7-day free trial.