I really appreciate Creative Services Inc because it meets our needs for background checks without discrepancies, which was an issue with the previous vendor. I value the full background checks on any county that's tied to the candidate's SSN—it’s been immensely helpful. The communication between us and Creative Services Inc is impeccable; we never feel ignored. They support a streamlined, end-to-end background screening workflow through their JobVite integration, with features like automated order initiation, applicant self-service, pre-population of candidate data, and real-time updates. The workflow from initiating background checks to completion updates back to JobVite is much easier. They provide strong and consistent client support and communication.

The Candidate Care Team goes above and beyond! They were very patient with me throughout the process and answered my questions within a few hours of reaching out. It is great to speak to a live person to assist you while you are going through the screening platform.

I appreciate that we have had a single, consistent point of contact—our Director of Client Success—for several years, and that they have developed a strong understanding of our business needs. Beyond that, they always seem to have a solution for whatever we need—they always have.