They’ve been incredibly helpful and consistently responsive, and it’s truly made a world of difference for us. Their support has taken a lot off our plates and made our day-to-day work feel much smoother and far less stressful.

CSI Customer support has been hugely helpful. Quick responses, knowledgeable about the laws and overall helpful demeanor.

I appreciate Creative Services Inc for their personalized customer service and quick responses, which make all the difference in supporting our faculty and staff background check process efficiently. I love the virtual CORI form approvals, as individuals can easily complete the forms virtually from home in one sitting, instead of going to a notary or HR. Having a regular team to communicate with is huge for us, as they understand our unique needs and consistently provide same-day assistance. The team is especially diligent with international orders and quickly accommodates rush requests on background checks. They also follow up with individuals who haven't completed their portion, which takes the workload off us. Their engaged support during our testing phase ensured the smooth integration of the background check service into our new HR platform, Workday.