What I like most about CraftedStays is that it offers the best of both worlds: the simplicity of a no-code/low-code website builder with professionally designed, high-quality templates, while still providing the flexibility to customise and extend functionality. The key benefits for me are: * Low-code/no-code flexibility: Professional, conversion-focused templates without the complexity of building and maintaining a website from scratch. * AI and SEO optimisation: A website designed to improve visibility across traditional search engines and AI-powered search platforms. * Price comparison widget: Highlights direct-booking savings compared with Airbnb and Vrbo, giving guests a compelling reason to book directly. * Lead capture and email marketing: Ability to integrate sign-up forms and lead capture pop-ups with Campaign Monitor and StayFi, helping build a guest email database for targeted marketing campaigns and repeat bookings. * Hospitable integration: Seamless integration with my property management software for real-time availability, pricing and secure direct bookings. * AI chatbot integration: Flexibility to integrate third-party solutions such as Elfsight AI Chatbot to engage visitors and answer guest questions. * Google Analytics 4 and Microsoft Clarity: Integration with both platforms to track website traffic, visitor behaviour and conversions. Microsoft Clarity’s session recordings and heatmaps are particularly useful for understanding how visitors navigate the website and identifying opportunities to improve conversion rates. * Custom FAQ sections: Easy to create and maintain property-specific FAQs that address common guest questions, improve the booking experience and provide useful content for search engines and AI-powered discovery. * Custom HTML blocks: Ability to add personalised content, embedded widgets and custom-designed sections without being restricted to standard templates. * Property videos: Flexibility to embed property walkthrough videos and other multimedia content to showcase the accommodation and help guests make informed booking decisions. * Custom scripts and integrations: Freedom to add tracking scripts, marketing automation, third-party widgets and additional functionality as business needs evolve. What really differentiates CraftedStays for me is the balance between simplicity and flexibility. I get a professionally managed website with excellent templates and built-in direct-booking functionality, while retaining the freedom to integrate my own technology stack, personalise the guest experience and optimise performance using real behavioural data. The customer support has also been excellent. Aj has been responsive, open to feedback and proactive in implementing improvements. Overall, CraftedStays provides a strong foundation for building an independent direct-booking brand, reducing reliance on online travel agencies and continuously improving website performance and conversion rates.

As someone with zero experience creating anything technical—or even creative—Crafted Stays helped me build a website for my business that looks inviting and professional, and I genuinely love how it turned out. I was able to go step by step and link to different PMS companies all on one website, so I have a single place for my rentals. Overall, it’s been really easy to use.

I have confidence in the developer, their IT experience plus them being owner managers of their own vacation rentals played a big role in choosing them for our direct booking website.