Product Avatar Image

Convirza

Show rating breakdown
46 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.2
Serving customers since
2001
Profile Filters

All Products & Services

Profile Name

Star Rating

32
6
3
1
4

Convirza Reviews

Review Filters
Profile Name
Star Rating
32
6
3
1
4
Verified User in Automotive
AA
Verified User in Automotive
11/23/2020
Validated Reviewer
Verified Current User
Review source: Organic

Quality tools at a fair price.

The CFA dashboard and how you can set up your own reports.
Verified User in Individual & Family Services
AI
Verified User in Individual & Family Services
11/23/2020
Validated Reviewer
Review source: Organic

Great customer service

Starting was super easy. The tech was on the phone with me and walked through how to use the system and once I knew how- it was super easy!
Michele J.
MJ
Michele J.
11/23/2020
Validated Reviewer
Review source: Organic

Would ask for a demo on the process of listening to calls before you decide:

This product has gone through some major reconfigurations but unfortunately , this product is a miss when it comes to listening to calls. Ultimately, call tracking is not supposed to be labor intensive HOWEVER, despite the fact that they made a better looking dashboard, it was a swing and moss when listening to calls. It falls short because when you log into the call log section, you cant tell which calls you listened to and it takes so long for the calls to serve up and load thus making this a problem for quick flow. IT is too bad because we were with these guys from early on and just could not take it anymore.

About

Contact

HQ Location:
Draper, UT

Social

@convirza

What is Convirza?

Convirza is a service provider of call tracking and analytics solutions designed to enhance the effectiveness of sales, marketing, and customer service efforts. With its advanced technology, Convirza helps businesses of all sizes optimize their phone interactions through detailed call analytics, recording features, and real-time reporting. Their platform provides insights into caller behavior and preferences, enabling companies to improve customer engagement, increase conversions, and make data-driven decisions. Convirza's services are particularly valuable for businesses looking to understand the impact of their marketing campaigns and to enhance their customer interaction strategies.

Details

Year Founded
2001