I like the option to add the twenty-four-hour support where the support team is already trained on Conduit AI. I also appreciate that Conduit AI seems to be consistently improving and staying towards the front when it comes to new technology development and integrations.
I love that Conduit AI offers 24/7 messaging, which is a huge advantage for managing 25 listings in my short-term rental business. It's also very helpful to have my virtual assistants use Conduit AI to respond to guests, as the AI agent can search the knowledge base of our listings and policies much faster than they can. Guests receive their messages quickly and efficiently around the clock, and my team can review and tweak them as needed. After hours, the agent handles responses and alerts me if something needs attention. This setup has allowed us to scale our business without increasing labor costs. Additionally, Conduit AI integrates seamlessly with our PMS, Guesty, as well as Slack, and the initial setup was very easy since all the information comes from our PMS.
I like using Conduit AI for creating workflows and the generated response to speech software on the interface. These features help streamline my tasks and improve communication.