I think the customization of Conduit AI is fantastic because all of the workflows offer endless possibilities. The customizable aspect means the software can be tailored to suit or meet the specific needs of any business. It really feels like a developer tech forward company, unlike a lot of the other software in the short-term rental space that seem a bit slow. Conduit AI truly feels developer-first. There are a lot of new features and customization options, which I really appreciate. The specific workflows and integrations with different platforms are very valuable to us. Also, Conduit AI doesn’t try to do everything but focuses on getting things right, which I value—like their communication, workflows, integrations, centralization, and AI suggestions. I have already recommended Conduit AI to a bunch of people, so I would rate it nine or 10 out of 10.

I use Conduit AI for guest support 24/7, and it helps my support team stay consistent by tracking issues. The automation it provides for my 20+ vacation rental properties is fantastic, and it enhances the guest experience around the clock. I appreciate the consistent level of professionalism they show, and how it gets better over time. It's great that my guests can get the support they need at any hour, while my support agents receive insights and consistent information, even when property details vary. The initial setup was extremely simple; we just connected our existing Notion knowledge bases for each property.

I appreciate how Conduit AI centralizes all our listing knowledge and creates automated message responses, which really helps with process automation. Their team is also great with helping out during escalations, making everything clear and delivering great service. I like their innovation and ability to evolve quickly, which allows us to be more agile and do more with less. Compared to other companies that need lots of virtual assistants, we can manage the same workload with Conduit AI and just one VA. Also, the initial setup was very easy.