Commune
36 reviews
- 1 profiles
- 2 categories
Average star rating
4.7
Serving customers since
2018
Commune Reviews
AI
Verified User in Information Technology and Services
Cool CS Tool that triples onboarding productivity while boosting customer satisfaction
・The analytics dashboard is easy to understand and user-friendly.
・The platform is thoughtfully peppered with fine elements to energize the community, such as welcome messages, DM functionality between admins and users, badge features, and stamp functions.
・Having a community of users who utilize the same community tool is very reassuring and has provided us with various innovative ideas.
・Strong customer support
ME
Miku E.
A Reassuring Partner & Advisor, Right by Our Side!
"・The admin interface is simple, intuitive, and user-friendly, making it easy to follow metrics.
・Even beginners can create visually appealing community pages.
・We've primarily operated offline communities, but with an online platform, we've seen engagement from individuals who were less active offline, such as posting and looking at event information. It's become a key source of information for our users."
RH
Ryoga H.
Supporter of Strategic Customer Success
I am very satisfied with their comprehensive support and the user-friendliness of their product. I genuinely appreciate their consistently constructive and empathetic suggestions.
The product UI is also fantastic, and I have been able to use it with hardly any need to refer to the support pages. For me, other CMS platforms were too feature-heavy and complex, but Commune focuses on functions that are truly valuable for users, and it has received positive feedback from our clients.
About
What is Commune?
Commune is dedicated to fostering meaningful, lasting connections between businesses and their clients by transforming customer communication channels.
Details
Year Founded
2018
Website
commune.us